Method 1: The official “Track your Credit Card” page (no login)
- Open HDFC Bank’s Track your Credit Card page.
- Enter your mobile number (the one used in the application).
- Enter any one of the following:
- Application Reference Number or
- Application Form Number or
- Date of Birth
- Submit to see your current status. HDFC Bank
Tip: If you applied recently and don’t see a result, wait a day and try again—the tracker updates as your file moves through checks.
Method 2: WhatsApp ChatBanking (quick & handy)
- Save HDFC Bank’s verified WhatsApp number: 70700 22222.
- Send “Hi” and complete the quick registration (OTP to your registered mobile).
- Type “credit card application status” or pick Credit Card → Application Tracking from the menu.
You’ll get the same live status the web tracker shows, right inside WhatsApp.
Method 3: Call PhoneBanking (for detailed help)
Call HDFC Bank’s 24×7 credit-card helplines (from your registered number if possible):
- 1800 1600 or 1800 2600 (toll-free, India)
Have your application/reference number, DOB, and mobile handy.
Method 4: Visit a branch
Carry a photo ID and, if you have it, your application reference number. A representative can check the backend status for you. (HDFC also notes you’ll get SMS updates once the card is dispatched.)
What the status messages usually mean
- In Process / In Progress – Your application is under review and verification is ongoing.
- Approved / E-Approved – Approved in principle; final human/operational checks happen next before dispatch.
- Dispatched – Card has been handed to the courier; you may receive an SMS with the airway bill/tracking number.
- On Hold / Requires Documents – Bank needs more information or documents; respond as guided.
- Rejected / Disapproved – Application didn’t meet criteria right now; you can ask support for permissible next steps or reapply later. (General industry guidance.)
Quick troubleshooting (common hiccups)
- “No records found”: Re-check the mobile number used in your application and try with DOB instead of the reference number, or vice-versa. If it still fails, call PhoneBanking.
- Lost your reference number? The tracker also works with mobile + DOB.
- Approved but no SMS/email: Status may still show “In Process” for a short time even after back-end approval. Check again later or call support to confirm dispatch details.
- Want a faster update path? WhatsApp ChatBanking includes a built-in Credit Card Application Tracking option and is convenient for quick checks.
What you should keep ready (always helps)
- Registered mobile number
- Application Reference/Form number (if available)
- Date of birth (DD/MM/YYYY)
All three methods above can use some combination of these for verification.
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